A Letter from the President of Hastings Mutual

Hastings Mutual is an innovative, financially strong company on which both agents and policyholders can rely. The cornerstone of our success at Hastings Mutual has been the philosophy of conservative fiscal management. We are loyal to our tradition of financial strength and we remain devoted to our partners and members through weather patterns, national economic conditions, and global crises.

Hastings Mutual remains an award-winning company, recognized by a number of organizations:

• A+ Superior Rating from A.M. Best Company
• A+ Excellent Rating from Weiss Ratings
• Superior Regional Property Casualty Insurer™ from Demotech, Inc
• "A" Double Prime Unsurpassed from Demotech, Inc
• • 101 Best and Brightest Companies to Work For in West Michigan from the Michigan Business and Professional Association (MBPA)

We have achieved this level of recognition and financial strength by committing to producing a rock solid balance sheet year after year. As a matter of our corporate planning, we believe in providing the highest level of financial security to our policyholders. We take our fiduciary responsibilities very seriously and have done so for more than 125 years.

At Hastings Mutual, our balanced corporate strategy focuses on implementing emerging technologies, cultivating strong independent agency relationships, and providing the right products to our policyholders. By staying true to our mission and values, Hastings Mutual will continue to meet the needs of our customers and remain financially strong as we progress into the future.

Sincerely,

Bill Wallace, CPCU

President and CEO