You work hard to provide for your family’s security and insure they have a happy future. Unfortunately, harm may present itself in many forms and attempt to steal your family’s security and happiness. Hastings Mutual recognizes identity theft as a threat to your family and we are ready to help with FREE Identity Protection.

If you are a Homeowners, Farmowners, or Manufactured Homeowners policyholder (excluding partnerships and corporations) with Hastings Mutual you automatically have Identity Protection!

Hasting Mutual has contracted with Identity Theft 911®, the nation’s leader in identity management and fraud education, to help get back your identity and your life, like it should be. You and your family have unlimited access to a highly experienced fraud specialist with any questions or concerns about your personal identity. In addition, your policy comes with up to $1,000 of coverage for any out-of-pocket expenses incurred as a result of restoring your identity. Additional amounts of coverage are available by adding the Coverage Plus Endorsement to you policy. (Contact your Hastings Mutual agent to add this valuable endorsement).

You or your resident family members can simply call Hastings Mutual at 800-442-8277 to be transferred to a fraud specialist from Identity Theft 911® to assist you with the following services:

Identity Theft Resolution
For victims of account take-over or identity theft. A fraud specialist will guide you through the process of restoring your identity and handle all of the work, including completing documentation and notification assistance. Victims also receive one year of free credit monitoring as well as free fraud monitoring of over 1000 public databases.

Proactive Identity Services
For policyholders who wish to be proactive. A fraud specialist will assist in placing a free fraud alert on your credit file to reduce the risk of fraudulent accounts opened in your name. Includes additional preventative measures and one-on-one assistance, depending on the risk.

Child Risk Identity Services
For parents and guardians of minor children who wish to be proactive. A fraud specialist will initiate a credit file suppression to help prevent against the potential misuse of your child’s personal information—a growing crime that often goes undetected. If fraudulent activity has already occurred, the specialist will clear it up.

Military Identity Services
For active duty military personnel, especially when stationed abroad. A free advocate-assisted 12-month military fraud alert is placed on your credit file to reduce the risk of identity theft. Includes on-demand access to an experienced fraud specialist who can also assist your authorized spouse or other family members.

Medical Identity Services
For victims of medical identity theft. A fraud specialist is assigned to help undo the damage from fraudulently filed insurance claims and/or bogus medical services obtained in your name to the extent possible. Includes one year of active follow-up.

Estate Identity Services
For surviving spouses. A knowledgeable fraud specialist is assigned to safeguard the identity of your departed spouse and help protect against potential misuse by identity thieves. Includes minimizing potential risks to your own identity in the case of joint credit files and financial documents.

Relocation Identity Services
For policyholders who move. A fraud specialist is assigned to help safeguard financial, credit, and identity data during your move. The specialist helps ensure uninterrupted access to your financial institutions and accounts, as well as with any needed documentation and proactive measures.

Disaster Identity Services
For victims of a hurricane, earthquake, tornado, flood or home fire. A fraud specialist is assigned to help quickly recapture destroyed documentation needed to rebuild your life. The specialist helps ensure uninterrupted access to your financial institutions. Includes facilitation of communication with family, friends and providers.

Marriage Identity Services
For policyholders who are planning a wedding or are newly married. Happy couples planning their wedding are consumed by details, making it all too easy to let their guard down and fall prey to identity thieves. Since marriage affects so many aspects of a couple's life, there's great deal of information exposed. An identity fraud specialist can help you avoid identity problems and address identity concerns.

For policyholders who are going through a separation or divorce. Divorce can lead to damaged credit and a need to repair finances. All those shared accounts that once defined your life together as a couple can now lead to fraud. You need to know how to untie your joint accounts - including the right places to turn, the right organizations to contact, and the right issues to address. An identity fraud specialist will be assigned to assist you.

Travel Identity Services
For policyholders who travel, especially to a foreign country. Specialists are available 24/7 to assist you world-wide with emergency travel documents and arrangements in case your passport, credit cards, or other crucial documents are lost or stolen while traveling. Includes a preparedness package and follow-up back home. Click here to log-in for more information and to download your necessary travel documents.

Identity Theft 911® is a complementary service added to your policy. It's not insurance and does not reimburse you for any financial loss. Obtaining service will not affect your premium.

Identity Recovery Expense Coverage is included with your policy and provides up to $1,000 of coverage for out-of-pocket expenses incurred as a result of restoring your identity. Refer to your coverage form for details.