Reflecting on recent events, we are suddenly facing what would have seemed inconceivable just a few short weeks ago. I would like to take a moment to acknowledge the many who are struggling from the coronavirus, whether it is physically, emotionally, or economically. My heart goes out to those affected and I stand in awe of our healthcare workers, first responders, and so many others who are helping us get through these difficult times.
I would also like to thank you. It is times like these that remind me we would not be here as a company without you and the trust you place in us. We exist to help you manage the risks of everyday life and to recover when the unexpected happens. At Hastings Mutual, integrity, people, service, teamwork, and excellence make up our values. Our team delivers on those values through our shared commitment to serve you. This is exactly what we are ready to do now. We are open and we are here to answer your calls.
Our priority is the safety and well-being of our policyholders, agents, employees and the communities in which we live and work while remaining focused on uninterrupted service. Hastings Mutual is meeting that challenge and maintaining full operations. Though our home office is closed, our teams are working remotely with agents and policyholders and we have taken steps to ensure our ability to continue to deliver the level of service you are accustomed to even during these unique circumstances.
As needed, we will continue to take proactive, educated action. It is my sincerest wish that you and your loved ones remain healthy. Thank you again for choosing Hastings Mutual. Together, we will get through this challenging situation.
President and Chief Executive Officer
Hastings Mutual Insurance Company
404 E. Woodlawn Ave.
Hastings, MI 49058
8:00 a.m. - 4:30 p.m. (EST)