["About Us" text above hand shake graphic]
Hastings Mutual Insurance Company has been providing personal service to our local communities for more than 130 years.
From our humble roots in 1885, providing coverage for windstorm damage, Hastings Mutual has evolved into a leading property and casualty insurance carrier offering innovative products for businesses, individuals, and farm owners.
We work with customers in six Midwestern states, Illinois, Indiana, Iowa, Michigan, Ohio, and Wisconsin.
We understand the unique conditions of living and doing business in our part of the world.
Hastings Mutual is financially sound, with more than $970 million in total assets. Over the years, we've shown consistent profitability with strong growth and retention. [graphic showing 90% retention rate]
But what's most important about Hastings Mutual is our people. When you talk with us, you're talking with someone who understands you.
The Hastings Mutual Charitable Foundation helps our communities too, providing more than $1.5 million for at-risk youth, financially challenged families, and others in need.
How do you get started? Contact your local independent insurance agent and ask about Hastings mutual insurance coverage or visit us online.
Hastings Mutual – exceptional people providing exceptional service.
I would highly recommend Hastings Mutual and have to friends and family. Service is timely and excellent. All representatives professional, helpful, go above and beyond.
Good individual, REAL people who were most helpful. The speed in responding to the situation and the quick arrival of payment and improvements suggested by the adjuster were great.
Union City, IN
My claim representative was AMAZING. Went above and beyond, communicated so well, very helpful and truly cared about me and my claim.
Larink Construction LLC
I appreciated the kindly and empathetic treatment - very supportive.
Comstock Park, MI
I could not be happier with the amazing customer service that I get.
Dearborn Heights, MI
Outstanding service and very prompt. In a bad loss situation (flood), this was the one bright side – Hastings.
Nunneley Hirt Macarthur & Burcar PLLC
Mount Clemens, MI
All my experiences with Hastings have been very positive.
Very good company. Took care of me in a timely manner.
Our rep was great. She genuinely cared and was easy to work with. We were very happy with Hastings.
Big Rapids, MI
This was one of the easiest insurance claims that I have ever dealt with. Excellent service.
Farmington Hills, MI
This has been the best experience I have ever had with an insurance company! Thank you.
You guys are the best. Hands down. We so appreciate how great it is to deal with you all when something happens. We couldn't be any happier.
Hastings Mutual Insurance Company
404 E. Woodlawn Ave.
Hastings, MI 49058
8:00 a.m. - 4:30 p.m. (EST)