In 2015, Hastings Mutual began the process for implementing new policy administration and billing platforms. We have expanded beyond those systems today. We introduce new tools for our agents regularly, so they can spend less time managing paperwork and
more time with their customers.
One of our most dramatic changes was in early 2018, when we introduced the current Hastings Mutual website. It’s more user-friendly than ever before, with information on our products and access to many of our services. But we haven’t forgotten about the core of the insurance business — relationships. Visits to hastingsmutual.com start with our Find an Agent tool.
We’re there for our customers, no matter what’s happening in the world. We gave back to policyholders when the 2020 COVID-19 pandemic arose. We respond to changes in laws and environmental conditions whenever they affect the insurance industry or our valued clients.
Date in history: 01/01/2015
Hastings Mutual Insurance Company
404 E. Woodlawn Ave.
Hastings, MI 49058
8:00 a.m. - 4:30 p.m. (EST)