Hastings Mutual went “paperless” in 2003 when it began scanning mail to an online system. A few years later, we purchased two OPEX mail extraction and scanning workstations that automatically open mail, extract the contents of envelopes, and facilitate scanning, all in one motion.
Also in 2003, Hastings Mutual began developing an online agency tool to allow agents to quote and issue policies electronically. Since that time, we have continued to update this system to allow our agents to easily quote and issue new policies across many lines of business.
Hastings Mutual has always been focused on giving back to the communities it serves. In 2004, the Hastings Mutual Insurance Company Charitable Foundation was established as a non-profit organization to help financially challenged families. To date, the Charitable Foundation has donated more than $1.3 million to local communities.
In 2010, we expanded into our sixth state and began writing business in Iowa.
Date in history: 01/01/2004
Hastings Mutual Insurance Company
404 E. Woodlawn Ave.
Hastings, MI 49058
8:00 a.m. - 4:30 p.m. (EST)